FAQ / FREQUENTLY ASKED QUESTIONS
How long does it take to produce a design and when should I place my order?
We offer professional support to our brides-to-be in both their short and long-term planning. However, we advise you to place your order as early as possible to ensure that the fabric and lace stocks of your chosen model are reserved for you and included in the production planning. Our production and delivery schedule is custom-structured based on your wedding date. For detailed planning, you can contact us at info@medihacambaz.com.
Are changes being made to the design?
Due to our high production standards and design discipline, no changes can be made to the main design of our models, except for technical details such as body measurements and tail length. Each model is the result of long artistic processes and aesthetic decisions. To preserve the original form of the design, we do not recommend large-scale modifications.
I'm aiming to lose weight before the wedding day; would it be okay to order now?
Many of our brides-to-be go through a similar process, and this does not pose an obstacle to our production. Some of the specially textured fabrics we use in our collections are flexible; furthermore, our designs can adapt to the body thanks to special tension systems inside them. In case of changes within one size range, the form of the design is preserved; for more significant changes, alterations can be easily performed by a professional tailor. When you place your order with your current measurements, we stay in communication with you for measurement confirmation before the production phase.
Will my wedding dress be perfect?
All our designs undergo a 3-stage professional quality control process before delivery to confirm that fabric quality, craftsmanship, and form meet the highest standards. Our highly qualified team and prestigious references on international wedding platforms are the greatest proof of our passion for perfection. In the rare event of manufacturing defects, our brand guarantees to make the necessary adjustments promptly.
Do you send samples to my address for trial purposes?
The samples in our showrooms are used for shoots, production references, and fitting processes. Therefore, we do not offer a sample delivery service. However, you can experience our collections firsthand by appointment at our Bursa and Istanbul Nişantaşı showrooms. You can also receive professional style consultancy support via email and WhatsApp.
Can I trust your brand?
Mediha Cambaz is a highly reputable brand that serves brides worldwide. With over 30 years of experience in design and high-end manufacturing, we combine unique French lace, special coupon fabrics, and professional craftsmanship. By browsing the"Our Brides"and"Testimonials"sections on our website, you can explore the experiences of our brides whose dreams we've accompanied so far, and get a glimpse into the working atmosphere of our studio.
Where are your wedding dresses made?
All our designs are handcrafted by our in-house design and tailoring teams in our own production studios in Turkey. Our exquisite laces are sourced from France and Italy, while our specially woven fabrics come from the highest quality manufacturers in France and Turkey.
Do you have any in stock?
Our showrooms feature examples of every design; you can experience and purchase these models. To maintain our boutique and exclusive service approach, we operate by appointment only. You can access all our collections online through our website or at our Bursa and Istanbul Nişantaşı showrooms. (Our international online sales operations are currently under preparation.)
Do you do bespoke designs?
Due to high demand for our collections and our production intensity, we cannot offer fully bespoke custom design services for orders placed through our website. For such requests, consultation services are available by appointment at our showrooms.
What if my measurements fall into different size ranges?
If your body measurements fall into multiple size ranges, simply place your order based on the main size where your measurements are most concentrated. If you add your detailed measurements to the order notes section, our experienced technical team will make the necessary adaptations to prepare the most suitable form.
How can I take my measurements?
For detailed information on accurate sizing and measurement processes, you can refer to the"Sizing and Alteration Charts"section on our website and follow our professional guidance.
How does the ordering process work?
When placing your order on our website, simply select the model you like and add your measurements to the "notes" section. Our team is available on our online channels and by phone to support you at every stage of your order.

